Legal notice

Seller Information
Zipangri Co., Ltd.

Representative
Kenji Matsuura

Address
N&E BLD. 6F, 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan

Phone Number
+81-50-7107-1889

Email Address
contact@zipangri.co.jp

Business Hours
Weekdays: 10:00 AM – 5:00 PM (JST)
Closed on Saturdays, Sundays, and public holidays

Contact
For inquiries, please contact us via email.
After reviewing your message, a representative will respond to you.

Pricing
Please refer to the individual product pages.
(All prices include consumption tax.)

Additional Fees
・Free shipping on purchases of 150 USD / 130 EUR or more
・Flat shipping fee of 4,500 JPY for purchases under 150 USD / 130 EUR

※The USD and EUR amounts are approximate and may vary due to exchange rate fluctuations. The actual condition for free shipping is a purchase of 22,000 JPY or more.
※Japanese consumption tax does not apply to international shipments.
※Customs duties and import taxes, if applicable, are the responsibility of the customer.


Payment Methods
・Credit Cards (JCB, American Express, VISA, Mastercard, PayPal)
・Apple Pay
・Google Pay
・Shop Pay

Payment Timing
Payment is confirmed at the time the order is placed.

Shipping Timeframe
Orders will be shipped within 7 days after confirmation.

Shipping Method
After processing by our company, delivery will be made via courier.
(For details, please refer to our Shipping Policy.)

Returns, Defective Products, and Cancellations
Except for defective items, cancellations, returns, or exchanges due to customer convenience are not accepted.
(Please refer to our Refund Policy for details.)

Return Period
If the product is defective or differs from the order, we will provide an exchange or refund.
Please contact us within 7 days of receiving the product (including the delivery date).
If stock is available, a replacement product will be sent.
All fees incurred for such cases will be covered by us.
For other cases, the customer is responsible for fees.
(For more details, please refer to our Refund Policy.)